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AI Maintenance & Operations Agent

Resolve issues faster with automated triage, vendor dispatch, and progress tracking.

Launch Demo

The Maintenance Chaos Problem

  • Tenants submit issues through 5+ channels.

  • Managers waste hours categorizing and forwarding tasks.

  • Vendors are emailed manually with unclear details.

  • Zero visibility into progress unless chasing.

Why current tools fail

  • ×Ticketing systems require humans to interpret and assign.
  • ×CRMs aren't built for vendor workflows.
  • ×No automation for follow-ups, reminders, or SLA checks.

What the AI Maintenance Agent Does

Intelligent automation from issue report to job completion.

Step 1

Triage

  • Reads tenant message
  • Classifies priority (SLA)
  • Extracts issue type
  • Requests missing info/photos
Step 2

Vendor Routing

  • Searches vendor marketplace
  • Scores vendor by reliability & location
  • Sends job details
  • Confirms acceptance
Step 3

Tracking & Resolution

  • Monitors deadlines
  • Follows up
  • Updates tenant + landlord
  • Closes job with completion report

Real Operational Scenarios

Emergency response

Tenant reports a boiler issue → AI identifies as urgent → notifies approved heating vendor → booking secured in 15 minutes.

Auto-rerouting

Electrician fails to accept job → AI reroutes automatically to next best available vendor.

Photo documentation

AI collects photos before and after → attaches to job audit for complete records.

Inputs & Outputs

Inputs

  • Tenant reports
  • SLA rules
  • Approved vendor lists
  • Pricing guides

Outputs

  • Work orders
  • Vendor bookings
  • Automated updates
  • Completion reports

Security & Compliance

Vendor KYC records

Full audit history

Permission controls

GDPR-safe message processing

Time & Cost Savings

50–80%

reduction in manual ops workload

Faster

job resolution = fewer complaints

Lower

costs via smart vendor routing

See It In Action

Preview the AI Maintenance Agent interface

Maintenance Requests

Maintenance Requests

Issue triage and prioritization

Vendor Dispatch

Vendor Dispatch

Automated job assignment

Timeline View

Timeline View

Track progress and deadlines

Ready to streamline maintenance?

See the AI Maintenance Agent in action with a live demo.

Launch Demo